Last updated: January 2026
Welcome to My Eternal Glow Rose. By accessing or using our website and placing an order, you agree to the following terms and policies. Please read them carefully.
By placing an order with My Eternal Glow Rose, you confirm that you are at least 18 years old or have permission from a legal guardian. You agree to use our website for lawful purposes only and not for any fraudulent or unauthorized activity.
We reserve the right to update, modify, or replace any part of these policies at any time. Continued use of the site after changes are posted constitutes acceptance of those changes.
We strive to display all product details, descriptions, and images as accurately as possible. However, slight variations in color or appearance may occur due to lighting conditions or screen settings.
Our products are decorative keepsakes intended for personal use.
All prices are listed in USD unless otherwise stated. Prices are subject to change without notice.
We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or unauthorized transactions. If payment has already been processed, a full refund will be issued.
Orders are typically processed within 1–2 business days after payment is received.
During peak seasons or promotional periods, processing times may be slightly extended.
Shipping times vary depending on location and carrier. Estimated delivery times are provided at checkout.
Once your order ships, tracking information will be sent so you can follow your package every step of the way.
My Eternal Glow Rose is not responsible for delays caused by:
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
If tracking shows your package as delivered but you have not received it, please contact the carrier first. If further assistance is needed, contact us and we will do our best to help.
We want you to love your purchase.
If your item arrives damaged or defective, please contact us within 7 days of delivery and include:
Once reviewed, we will offer a replacement or refund, depending on the situation.
We do not accept returns for:
Approved returns must be unused and in original packaging.
Approved refunds will be issued to the original payment method. Processing times vary depending on your payment provider. Shipping costs are non-refundable unless the item arrived damaged or defective.
Each My Eternal Glow Rose includes AAA batteries for immediate use upon arrival.
Battery life varies depending on usage and is intended for special moments rather than continuous operation. For best performance, we recommend turning the rose on only when you want to enjoy its glow.
Always follow proper battery safety guidelines. My Eternal Glow Rose is not responsible for damage caused by improper use, misuse, or battery leakage over time.
All content on this website—including text, images, logos, designs, and branding—is the property of My Eternal Glow Rose and may not be copied, reproduced, or used without written permission.
To the fullest extent permitted by law, My Eternal Glow Rose shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the purchase price of the product.
Your privacy is important to us.
We collect only the information necessary to process orders and provide customer support. Personal information is never sold or shared with third parties except as required to fulfill your order (such as payment processors or shipping providers).
By using our website, you consent to the collection and use of information in accordance with this policy.
If you have any questions about these policies or your order, please contact us at:
[email protected]